FAQ
Q: What is your refund/return policy?
A: We do not offer returns or refunds, everything is sold as is. All sales are final. However, if there is a problem within the first two weeks after purchase, please contact OIT Surplus for assistance.
Q: Do computers/laptops come with cables?
A: All PC computer sales include any required cables and free mouse and keyboard if available (unless otherwise stated). PC Laptops usually come with their charger. Due to the nature of apple laptop chargers (they break more frequently and we have to replace them for rentals) they are not included nor sold separately. With the purchase of an iMac, an older model apple keyboard and mouse may be available, otherwise a PC keyboard and mouse (which are compatible) will be offered.
Q: What forms of payment do you accept?
A: We take cash, checks, credit cards, and Cougar Cash.
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